Refund and Cancellation Policy

Last updated: 14 August 2026

This policy applies to subscriptions to the Fleetx platform purchased at https://signup.fleetx.com, operated by Fleetxcom Espana S.L, org. no. B75699736.

30-day money-back guarantee

If Fleetx is not right for your operation, we offer a full refund of your first subscription payment if you request it within 30 days of your initial purchase. Email support@fleetx.com from the email address on the account and include the company name; no justification is required, though feedback helps us improve.

Renewals

Renewal payments are not refunded once a new billing cycle has started. To avoid an unwanted renewal, cancel before the end of the current billing cycle. If you believe a renewal was charged in error, contact us within 14 days of the charge and we will review it.

How to cancel

You can cancel your subscription at any time from your dashboard (Subscriptions → Cancel) or by emailing support@fleetx.com. Cancellation stops future charges and takes effect at the end of the billing cycle already paid for; you keep access to the Service until then.

How refunds are paid

Approved refunds are issued to the original payment method, normally within 5–10 business days. Where your purchase was processed by our merchant of record, Paddle.com Market Ltd, the refund is issued by Paddle and appears on your statement accordingly.

Contact

Questions about billing, cancellations or refunds: support@fleetx.com. See also our Terms of Service.