Terms of Service

Last updated: 14 August 2026

These Terms of Service (the “Terms”) govern your access to and use of the Fleetx platform and services available at https://signup.fleetx.com (the “Service”), operated by Fleetxcom Espana S.L, org. no. B75699736, Calle Crevillente Num 29, Planta Baja, 03140 Guardamar del Segura, Alicante, Spain (“Fleetx”, “we”, “us” or “our”).

By creating an account or using the Service, you agree to these Terms on behalf of yourself and, where applicable, the company you represent. The Service is intended for business customers. If you do not agree to these Terms, you may not use the Service.

The Service

Fleetx is a cloud-based transport management system offering order management, route planning, fleet tracking, time tracking, rental management, invoicing and related features, delivered as a subscription service together with a mobile application for drivers.

Accounts

You must provide accurate and complete information when creating an account and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account and the accounts of users you invite. Notify us immediately at support@fleetx.com if you become aware of any unauthorized use of your account.

Subscriptions and billing

The Service is billed in advance on a recurring subscription basis at the prices shown on our pricing page or as otherwise agreed in writing. Your subscription renews automatically at the end of each billing cycle unless cancelled. You can cancel at any time from your dashboard or by contacting support; cancellation takes effect at the end of the current billing cycle.

Orders may be processed by our payment partners. Where indicated at checkout, purchases are made through our merchant of record, Paddle.com Market Ltd (“Paddle”), which handles payment processing, invoicing and applicable sales taxes on our behalf. In that case Paddle's Checkout Buyer Terms also apply to your purchase.

Prices exclude VAT and other applicable taxes unless stated otherwise; such taxes are added at checkout where required. We may change subscription fees with reasonable prior notice; changes take effect from the next billing cycle after the notice, and continued use of the Service after that constitutes acceptance of the new fees.

Trials and refunds

We may offer free trials at our discretion. Refunds and cancellations are handled as described in our Refund and Cancellation Policy, which forms part of these Terms.

Customer data and privacy

You retain all rights to the data you and your users enter into the Service (“Customer Data”). We process Customer Data only to provide and improve the Service, in accordance with our Privacy Policy and applicable data protection law, including the GDPR. You are responsible for having a lawful basis for the personal data you enter into the Service, including data about your employees and customers.

Upon termination of your subscription, we will make Customer Data available for export for a period of 30 days before deletion, except where retention is required by law.

Acceptable use

You may not use the Service to violate any law, infringe third-party rights, distribute malware, attempt to gain unauthorized access to the Service or its infrastructure, resell the Service without our written consent, or interfere with other customers' use of the Service. We may suspend or terminate accounts that violate these Terms.

Intellectual property

The Service, including its software, design and content (excluding Customer Data), is and remains the exclusive property of Fleetx and its licensors and is protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks or brand elements without prior written consent.

Availability and disclaimer

We work to keep the Service available at all times, but the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, Fleetx shall not be liable for indirect or consequential losses, including loss of profits, data or goodwill. Our total aggregate liability arising out of or relating to the Service shall not exceed the fees you paid for the Service during the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

Termination

You may terminate your subscription at any time as described above. We may suspend or terminate your access to the Service with immediate effect in case of material breach of these Terms, including non-payment. Provisions that by their nature should survive termination (including ownership, disclaimers and limitations of liability) survive termination.

Changes to these Terms

We may update these Terms from time to time. For material changes we will give at least 30 days' notice by email or in the Service before the new terms take effect. If you continue to use the Service after the changes take effect, you accept the updated Terms.

Governing law and disputes

These Terms are governed by Spanish law. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be brought before the courts of Alicante, Spain, as the agreed legal venue, unless mandatory law provides otherwise.

Contact

Questions about these Terms can be sent to support@fleetx.com or to our postal address above. See also our contact page.